What's ironic about consumer complaints regarding the cost of a year at a quality college?
I sympathize with the fact that it's difficult for many people to pay for a year of college out of pocket. But the average cost of a year in a private college is about 30 percent less than the one-day cost of a wedding, and that's a wedding without an orchestra.
What complaints do you hear most often?
Actually I hear very few complaints. I hear more of people's worries about affordability. And those worries tend to dissipate when parents learn of their financial aid eligibility. We award grant aid liberally to qualified students throughout our entire enrollment.
Why are consumers who don't complain about the high price of fine jewelry compaining about college prices?
My guess is that fine jewelry seems sexier than college. The perceived long-term value of fine jewelry may be clearer, and as a result, greater in their eyes. We need to better communicate the value of the educational investment.
How are American businesses showing they are stakeholders in today's college students?
Roughly half of the 18 million American college-goers are over 23 years old. And a large number of them receive tuition assistance from their employers. Those employers realize their success involves employees with a strong work ethic, highly developed communication and reasoning skills, and a commitment to ethical behavior.
Does ‘old’ mean fragile?
Old can mean fragile sometimes. If your buildings are old and maintenance has been deferred, you might get a lesson in fragility during the next flood or severe windstorm. But if your campus has a long tradition and your personnel have experience, there's no fragility involved.
Does ‘small’ mean fragile?
Obviously not. Some of the toughest characters I've known were small. Small is also sustainable.
Does ‘large’ mean stable?
The problems in today's U.S. economy are being felt the most among the big banks and the big insurance companies. Enough said.
How do you respond to predictions about the demise of large numbers of small private colleges?
That may be the wishful thinking of large institutions. I think small colleges yield the best returns for students and society.
Where do you want to be five years from now?
I love it here. And I'd like to be here, God willing.